Moving MDaemon with BlackBerry Enterprise Server (BES) to the...

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Moving MDaemon with BlackBerry Enterprise Server (BES) to the same path on a new machine or operating system


HOWTO: Moving MDaemon with BlackBerry Enterprise Server (BES) to the same path on a new machine or operating system

Note: Before completing this procedure, please ensure you have an up to date back up of the BES database (see http://www.zensoftware.co.uk/kb/article.aspx?id=10359 for the steps to follow in order to do this)

Note: To avoid having SRP issues, please ensure you shut down the MDaemon server or BlackBerry services before you launch MDaemon on the new machine.

1. In order to move MDaemon to a new machine you cannot have MDaemon running as a service.

To remove the MDaemon service:

a. Click the Setup menu
b. Click Preferences

c. Click Windows Service

d. Click Remove Service

e. Click OK to Service was successfully removed dialog



f. Click OK

2. Deactivate MDaemon, and if using, SecurityPlus.
To deactivate MDaemon:

a. Click the Help menu
b. Select Activate Your Alt-N Software
c. Click Deactivate Your MDaemon Software…

d. Click Next

e. Click Finish

Repeat these steps for SecurityPlus, if installed, under Deactivate Your SecurityPlus software...



3. Open Windows Explorer and navigate to your MDaemon directory.

4. Make a backup of the entire directory and make a note of the directory where you currently have MDaemon installed.

5. Copy the entire MDaemon directory from the old machine to the new machine.

6. On the new machine, Open Windows Explorer and navigate to the \MDaemon\ directory.

7. Rename \MDaemon\BES\ to \MDaemon\BES.old

8. Download the same version of MDaemon that you were previously using.

9. Install MDaemon. Be sure to use the same directory as the previous machine when installing MDaemon on the new machine. (Note: Currently, all MDaemon paths must remain in the same path as the old machine if you had previous BlackBerry devices activated. If you need to change the paths, we recommend that you do not restore the BlackBerry BES database and reactivate all your BlackBerry devices.)

10. Start MDaemon:

a. Click Start
b. Click Programs
c. Click MDaemon
d. Click Start MDaemon

11. Activate MDaemon on the new machine:

a. Click the Help menu
b. Select Activate Your Alt-N Software
c. Click Activate Your MDaemon Software…



d. Use the Activation Wizard to activate MDaemon.

12. From the MDaemon console:

a. Click the Setup menu
b. Click Preferences

c. Click Windows Service

d. Click Install Service

e. Click OK to Service installation successful dialog

f. Click OK

13. To restore the BES database, please follow this article - http://www.zensoftware.co.uk/kb/article.aspx?id=10360
Possible Issues to Note:

These instructions also apply to moving to a new operating system.

If Outlook Connector or SecurityPlus are installed on the old machine you will need to download and install them after MDaemon is completely moved over. Your settings for each of those programs are are in the MDaemon files copied to the new machine. No configuration should be necessary one the software is installed on the new machine.

If you are changing the IP addresses in addition to moving MDaemon, the files MDaemon.ini, Domains.dat, and/or Gateways.dat will need to be updated with the new IP address(es). They are located in the MDaemon\App directory.

If you are using a third party SSL certificate, that certificate will need to be exported from the Windows Certificate Store and moved to the new machine as well in order to continue using it. The above process will not move it for you.